ITIL 4 Foundation (ITIL4F) Course
Your pathway to becoming a Certified IT Service Management professional.
About the ITIL 4 Foundation (ITIL4F) Programme:
The ITIL 4 Foundation programme is designed for professionals who want to build a strong understanding of modern IT service management. Rooted in global best practices, this course introduces the key concepts, principles, and practices that drive high-performing IT teams.
You’ll explore how to align IT services with business goals, improve service delivery, and embrace the flexibility required in today’s fast-paced digital environments. Whether you’re new to ITIL or looking to refresh your knowledge, this certification provides the essential foundation to optimise IT operations and unlock new career opportunities.
Who Can Apply?
To enroll in this programme, you must meet the following requirements:
Eligibility
- Malaysian Bumiputera.
- Holds an active individual bank account (under the applicant's name).
- Alumni of previous programmes are welcome to apply!
Prerequisites
- Basic understanding of IT systems or service environments.
- Interest in improving IT services and operational efficiency.
- Suitable for IT professionals exploring service management or service delivery roles
- Ability to commit to the full duration of the program.
Ideal for
- IT professionals seeking to expand their knowledge in service management best practices.
- Project managers, business analysts, or operations specialists looking to formalise their ITIL expertise.
- Professionals aiming to increase the effectiveness of IT services within their organisation.
- Individuals seeking a hands-on, globally recognised intermediate-level security certification.
Key Learning Outcomes:
- Understand the principles of ITIL 4 and its impact on IT service management.
- Apply ITIL practices to improve service delivery, incident management, and change control.
- Develop skills in service design, service transition, and continual service improvement.
- Learn how to align IT services with business goals and improve customer satisfaction.
- Be fully prepared for the ITIL 4 Foundation certification exam with expert-led guidance and practical case studies.
*Flexible financing options available through Yayasan Peneraju’s ALTI Programme!
- Duration: 3 days
- Mode: Online
- Price: RM5,100.00
- Certification: Certified ITIL 4 Foundation (ITIL4F)
Course Outline:
How to Apply?
1) Apply Through PEOPLElogy’s Website
Submit your application and receive an invoice.
2) Apply for Financing at Peneraju.org
Use the invoice to apply for financing.
3) Start Your Training
Begin your certification journey with no financial stress.
Start Your Certification Journey Today!
Apply now and take advantage of Yayasan Peneraju’s flexible financing options. Fill out the form below, and our team will contact you with the next steps.
FAQs: Programme & Financing
1. What is the ITIL 4 Foundation (ITIL4F) programme?
The ITIL 4 Foundation course is your entry point into the world of modern IT service management.
This 3-day virtual programme helps you understand how value is delivered through IT services, and how to apply best practices to manage teams, services, and workflows more effectively.
Whether you’re in IT support or operations, this certification equips you with the tools and frameworks to align your work with business outcomes.
2. How do I know if I am eligible?
You must meet the minimum requirements listed above. After submitting your application, PEOPLElogy will assess your eligibility and contact you within 7 working days to inform you of your application status.
- If you are eligible, an invoice will be issued to you.
- If you do not hear from us within 14 working days, you may assume that your application has been rejected.
- You may also contact us directly to inquire about the status of your application.
3. What certification will I earn after completing the programme?
Upon passing the exam, you will earn the ITIL 4 Foundation Certification.
4. Can alumni of previous programmes apply?
Yes, alumni are welcome to apply for this programme to continue their upskilling journey.
1. What financing options are available for this programme?
We offer two flexible financing options through Yayasan Peneraju:
- Disbursement (Advance) Payment: No upfront payment required. Yayasan Peneraju pays the fees directly to your
account, and you apply for the programme at PEOPLElogy.
- Reimbursement (Claim) Payment: Pay upfront and claim reimbursement after completing the programme.
2. What are the financing tiers available for disbursement method?
Yayasan Peneraju offers three financing tiers:
- Silver: Up to RM15,000 (one-time only, 0% repayment).
- Gold: Up to RM30,000 (multiple applications, 50% repayment).
- Platinum: Up to RM150,000 (multiple applications, 20% repayment, convertible to scholarship).
3. Can I reapply for financing if I’ve used it before?
- Silver Tier: One-time only.
- Gold and Platinum Tiers: You can reapply multiple times, subject to terms and conditions.
4. How long does it take to get financing approval?
The approval process typically takes 14-20 working days after submitting your application at https://peneraju.org/.
5. Can I switch between financing options after applying?
No, you must choose your preferred financing option (Disbursement or Reimbursement) when applying. Changes cannot be made after submission.
6. What happens if my financing application is rejected?
If your application is rejected, you can:
- Reapply after addressing the reasons for rejection.
- Opt for self-payment and enroll in the programme directly through PEOPLElogy.
7. How do I contact Yayasan Peneraju for financing inquiries?
You can visit https://peneraju.org/ or contact their support team for assistance with financing applications.
8. What to do with the funds received?
If you are approved for Disbursement (Advance) Payment, the funds will be credited to your account. You are required to make payment directly to PEOPLElogy using the funds provided. PEOPLElogy will track your payment upon issuing the invoice and report the payment status to Yayasan Peneraju.
